Trinity Repertory Company is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the Trinity Repertory Company website and governs data collection and usage. By using the Trinity Repertory Company website, you consent to the data practices described in this statement.
Our physical address is: 201 Washington St., Providence, RI 02903
We can be reached via email at info@trinityrep.com or via telephone at (401) 351-4242.
Trinity Repertory Company will not trade or sell your email address to any other business or organization. If you do not wish to receive emails from us in the future, please contact us by sending an email to tickets@trinityrep.com and provide us with the following: Name, Address and Email Address.
If you supply us with your postal address, you may receive periodic mailings from us with information about new productions, discount offers or upcoming events. If you do not wish to receive such mailings, please contact us by sending an email to tickets@trinityrep.com and provide us with the following: Name and Address.
Persons who supply us with their telephone numbers online may receive telephone calls from us with information regarding new productions, discount offers or upcoming events. If you do not wish to receive such telephone calls, please contact us by sending an email to tickets@trinityrep.com and provide us with the following: Name and Telephone Number.
A number of options are provided to you to help decide how you wish us to contact you for most purposes. We will endeavor to respect your wishes based on how you tell us we should contact you.
This website contains links to other websites. Please be aware that Trinity Repertory Company is not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
From time to time, we may use customer information for new unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used you should check back at our website periodically.
Upon request, we offer visitors the ability to have inaccuracies corrected in contact information. Customers can have this information corrected by e-mailing us at tickets@trinityrep.com.
Safeguarding
Credit card data in our database conforms to the PCI 1.2 requirements from the credit card industry. That means we do not store data from credit card transactions such as Track II or CVV2/CID (the 3 or 4 digits on the back of the card). If stored, credit card numbers are securely encrypted and we ask that you never send a complete number to us in emails. PCI compliance means that our database and key internal applications have been tested for security by independent 3rd party auditors and approved by the PCI council.
With respect to online security, when we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our website.
Retention
Data no longer required for our business purposes or legal requirements is destroyed.
If you feel that this site is not following its stated information policy, you may contact or email us at info@trinityrep.com.
DONOR PRIVACY POLICY
Regardless of the method of contribution, Trinity Repertory Company will not trade, share, or sell a donor’s personal information – including specifically email addresses, physical addresses, and phone numbers – nor will it send donor mailings on behalf of other organizations without the express permission of the donor. Personal information also includes banking, security, credit card, and other transaction mechanisms. Such information is treated as confidential information and private. Basic contact information like addresses, phone numbers, and email addresses are gathered and kept in our secure database. Contact information is used to track and analyze donor data and to communicate with donors about programs, activities, and events sponsored by Trinity Rep, as well as to properly comply with recognition practices including gift acknowledgements and tax receipts for contributions. Any donor information given to and gathered by Trinity Rep is only shared with staff members and trustees on a “need to know” basis.
