What is a Sensory-Friendly performance?
A “sensory-friendly” performance is a theatrical performance specially catered to individuals with sensory needs, including but not limited to people on the autism spectrum, with sensory processing disorders, epilepsy, or other sensory needs.
For A Christmas Carol, guests are also allowed to move around during this performance, guests will be able to “meet their seat” before the show, the house lights will be left on a dim setting, and our staff and actors are trained to accommodate their needs.
How can I get tickets?
Tickets for the Saturday, November 30 at 12:00 pm Sensory-Friendly performance of A Christmas Carol can be purchased through the PPAC Box Office in person, securely online, or by phone at (401) 421-ARTS (2787). Please use the promo code SENSORYFRIENDLY at checkout to secure your Sensory-Friendly seating and discount.
Who should attend a Sensory-Friendly performance?
Sensory-Friendly performances are specifically designed for people with sensory needs, and their family, friends, and/or caretakers. All children must be accompanied by an adult. We also encourage any caretakers of these guests to attend. If you or someone you know has been unable to attend live theater or movies because of lack of accommodations, this is the perfect performance to go to. While other public venues might frown upon a lot of movement or loud reactions, we embrace it!
Unlike previous years, many patrons at this performance may not need sensory accomodations, nor did they plan to attend a Sensory-Friendly performance. As such, all Sensory-Friendly ticket buyers will be seated in their own section as a designated safe space.Please use the promo code SENSORYFRIENDLY at checkout to secure your Sensory-Friendly seating.
ALL people are welcome to enjoy a Sensory-Friendly performance, whether or not you need accommodations. We always ask that everyone in the audience be kind and respectful to one another.
Can people without sensory needs attend this performance?
A. Of course! While Sensory-Friendly performances are designated for people with sensory needs and their friends and families, they can be meaningful to anyone. The environment of the audience will be quite different. The lights in the audience will be raised slightly, allowing for more movement. We expect that many guests will be vocal during the performance and will move around the theater. Patrons who do not want to attend a performance with these modifications can try to book into another show. There are many families of all types who prefer to attend this performance for varying reasons.
What changes will you be making to the production and scripts?
A. The beloved story will not change. The lights in the audience will be up for the entire show to allow safe movement in and out of the theater. Lanterns are placed discreetly in the theater to let patrons know when a loud sound or intense lighting cue (such as strobe lights) is about to play, giving audience members the chance to close their eyes or block their ears. Actors’ paths through the audience may be changed to allow for movement of patrons. We will offer a special sensory break area in the lobby for anyone who needs additional space or assistance, as well as fidget toys. Trinity Rep’s education staff will create a social story to help all guests prepare for their visit.
How else are Sensory-Friendly Performances different?
During this performance, the lobby will be a designated safe area for patrons to relax if they are overstimulated. There will be a table set up in the main lobby with sensory activities, games, and other materials for them to enjoy.
How can I prepare for a Sensory-Friendly Performance?
A. Trinity Rep will provide a plot synopsis and social story to help prepare any wary first-timers. We encourage families and caretakers to read the synopsis of the show and use the social story to prepare for the whole theatrical experience, from beginning to end. Also, we are planning a “Meet Your Seat” session one hour before the performance begins. Patrons and their families can come early to see where they will be sitting, get a preview of the set, and meet our friendly staff.
Can I bring chew toys, fidget toys, headphones, or other items that help me or my family member/friend stay calm?
Of course! We encourage you to bring any items that might make the experience more comfortable and enjoyable.
I or my family member/friend uses a wheelchair. Can you accommodate us?
Yes, PPAC has wheelchair-accessible seating. Please inform the ticket office of any mobility issues – especially if you receive a ticket through another organization. Please call (401) 421-ARTS (2787) or visit the box office to redeem any vouchers and notify them of special seating needs.
Are service animals allowed in the theater?
Yes, service animals are welcome to accompany patrons.
If I or my family member/friend cannot sit through the entire show, will we be able to leave the theater? If we decide to, will we be able to return to our seats?
Yes. Ushers and staff will help any travelers to the lobby area. If the patron decides they cannot finish the show, you can absolutely leave the theater early. If you simply need a break, the lobbies will be available. Whenever possible, house management will guide patrons back to their original seats. If not, they can be re-seated in the back of the theater.
Q. Does Trinity Rep have any other programs for people with disabilities?
Yes! Trinity Rep has a dedicated education program for people with cognitive disabilities called TRAIN (Trinity Rep Active Imagination Network). This program uses theater to help students build confidence, establish tools for communication, and make friends. TRAIN works with The Autism Project, Bradley Hospital, Sargent Rehabilitation Center, Bradley Schools, and Seven Hills RI. Learn more.
For every Trinity Rep production, we also have accessible seating available and open-captioned performances. Learn more.
Q. I purchased tickets for the November 30 matinee performance, and did not know it was Sensory-Friendly. Will this impact my experience?
While the house lights will be raised slightly, and the aforementioned resources will be available, otherwise, the production you will see will be identical to that of a non-Sensory-Friendly performance.
Q. Can I exchange my tickets?
To request a ticket exchange, please contact the Providence Performing Arts Center (PPAC) Box Office at (401) 421-ARTS (2787), box_office_questions@ppacri.org, or 220 Weybosset St.
Q. I have another question. Who can I contact about the sensory-friendly performance?
Please contact Jordan Butterfield, director of education and accessibility, with any questions, Call at (401) 453-9214 or email education@trinityrep.com
